We’re here to help
Questions about ArgilCAD, your account, or billing? Reach our team directly — we read every message.
For payment and order questions, you can also contact Paddle.com, our Merchant of Record, who handles billing inquiries and returns. We typically respond to support requests within 1–2 business days.
Common questions
How do I manage or cancel my subscription?
Open the App → Profile → manage subscription. Cancelling stops future renewals; you keep Pro until the end of the paid period. See our Refund PolicyCookie settings.
I was charged but didn’t get Pro access.
Subscription status updates automatically after payment. If it doesn’t, contact us with your purchase email and order reference and we’ll resolve it quickly.
Which platforms are supported?
macOS and Windows today; a web version is coming soon.
How do I report a bug or request a feature?
Email us — include your platform, app version, and steps to reproduce. We read every report.